Addressing Workplace Toxicity with Dr. Helen Ofosu
Toxic workplaces don’t always look toxic at first. Dr. Helen Ofosu, a work psychologist, breaks down what causes toxicity at work, what it looks like, and how to fix it. She gives honest, simple advice on how people can protect themselves and what leaders should actually be doing.
Key Takeaways
Toxicity often hides behind "niceness." It’s not always loud or obvious.
HR isn’t always neutral. Sometimes, it protects the company more than the people.
Patterns matter more than one-off moments. Look for repeated signs.
Real leaders deal with issues directly, even if it’s uncomfortable.
Notable Quotes
"Any workplace where people are feeling hurt is a workplace where you're not going to get the best work"
"You may be paying somebody their full salary but maybe 20% or 30% of all of their energy is going into protecting themselves"
"If you're feeling like an impostor you're in good company”
Real-World Applications
Identify Toxic Individuals: Leaders should pay attention to patterns of high turnover or absenteeism in specific teams or around certain individuals, as this could indicate a toxic presence. For example, if a particular manager consistently has team members leaving at a higher rate than other departments, this warrants investigation
Conduct Thorough Reference Checks: During the hiring process, go beyond verifying job titles and actively probe references about a candidate's interpersonal skills and history of conflict. Instead of just asking "Would you rehire this person?", ask about their communication style and how they handle disagreements.
Use Data to Support Change: When advocating for a healthier work environment, present data on the costs of toxicity, such as decreased productivity and increased turnover. For example, showing how the cost of replacing departing employees due to a negative work environment impacts the bottom line can be a compelling argument for change
Workplace toxicity isn't always loud or extreme—but it still damages people. Dr. Ofosu shows that change starts with noticing what’s happening, trusting your gut, and acting before things get worse. Her advice is honest, simple, and needed.
Links Mentioned:
Dr. Helen Ofosu's book "How to Be Resilient in Your Career, Facing Up to Barriers at Work": https://a.co/d/8W9h7pz
Dr. Helen Ofosu's Website: https://theresilientcareer.com/
About The Author
Emily Sander is an ICF-certified leadership coach with more than 15 years of experience in the business world and the author of Hacking Executive Leadership. She’s been featured in several print publications, online articles, and podcasts, including CEO Today Magazine, Leading to Fulfillment, and Leadership Powered by Common Sense.
Emily has a passion for helping business leaders reach their full potential. Go here to read her story from seasoned executive to knowledgeable coach. If you want to send Emily a quick message, then visit her contact page here.