British Army Training and Leadership: What is a Chief of Staff Role in the UK with Paul Robinson
Paul Robinson is a Deputy Chief of Staff in the British Army. He shares what the role means, how it works inside a military training unit, and how it compares to the same role in business or in other armed forces. He also opens up about leadership, career growth, and what kind of people thrive in today’s military.
Key Takeaways
A Deputy Chief of Staff in the British Army focuses on people, logistics, and infrastructure—while the Chief of Staff handles operations and planning.
The role is less about rank and more about the size and level of the headquarters.
Strong relationships are essential. Getting results depends on knowing who to ask and how to get things done under pressure.
Notable Quotes
"One of the skill sets that I’ve been trying to refine in this job [is] making sure it’s all about getting the right links."
"In Chief of Staff role, you can’t have too much of an ego."
"Small wins add up faster than you think."
Real-World Applications
Split roles create clarity: In any team, defining who handles people vs. who handles planning avoids confusion.
Example: A business COO takes operations, while the Chief of Staff ensures the team is supported and moving forward.
Build networks, not just charts: Success comes from knowing who to ask, not just following hierarchy.
Example: Paul keeps in touch with international contacts from NATO to solve problems faster.
Don’t micromanage—lead with outcomes: Tell people what you need, not how to do it.
Example: Instead of directing step-by-step, Paul shares the goal and lets delivery teams figure out the method.
The Chief of Staff role in the British Army, like in business, is all about enabling people. It requires low ego, high awareness, and strong relationship skills. Paul Robinson’s experience shows that leadership isn’t about the spotlight — it’s about making sure the system works and the people in it thrive.
Links Mentioned:
British Army Recruiting: https://tinyurl.com/mr3kc97f
About The Author
Emily Sander is an ICF-certified leadership coach with more than 15 years of experience in the business world and the author of Hacking Executive Leadership. She’s been featured in several print publications, online articles, and podcasts, including CEO Today Magazine, Leading to Fulfillment, and Leadership Powered by Common Sense.
Emily has a passion for helping business leaders reach their full potential. Go here to read her story from seasoned executive to knowledgeable coach. If you want to send Emily a quick message, then visit her contact page here.