ServiceNow EMEA Chief of Staff: Global Leadership and PR Strategies with Iliyana Stareva

In this episode of Leveraging Leadership, Emily Sander talks with Iliyana Stareva, the Chief of Staff to the President of EMEA at ServiceNow. They discuss nuances of global leadership, aligning cross-cultural teams, the importance of crafting and managing internal PR campaigns. Additionally, Iliyana shares her personal routine to maintain work-life balance and offers tips like turning off email notifications to aid in managing workplace stress.

01:16 The Evolving Role of a Chief of Staff

04:00 Navigating the Chief of Staff Landscape Across Organizations

07:00 Cultural Differences in Leadership and Planning

08:45 Strategic Planning and Protecting the Executive's Image

12:48 Building Trust and Effective Communication in Leadership

20:53 The Art of Managing Time and Work-Life Balance

26:59 Closing Thoughts and the Future of the Chief of Staff Role

About The Author

Emily Sander is an ICF-certified leadership coach with more than 15 years of experience in the business world and the author of Hacking Executive Leadership. She’s been featured in several print publications, online articles, and podcasts, including CEO Today Magazine, Leading to Fulfillment, and Leadership Powered by Common Sense. 

Emily has a passion for helping business leaders reach their full potential. Go here to read her story from seasoned executive to knowledgeable coach. If you want to send Emily a quick message, then visit her contact page here.