Chief of Staff Resources: How to Excel in the Role

When I was first stepped into the role of a Chief of Staff, I found myself scrambling to find relevant resources and information about this unique position. Whether I was looking for info on working with a Chief Operating Officer, honing the interpersonal elements of the COS role, or learning to see strategically across different departments, information was scant. There were bits and pieces here and there, but no centralized source of knowledge about the resources available for the role of Chief of Staff. 

Fast forward a few years, when I started coaching Chiefs of Staff, people would often ask me where they could find groups or cohorts of other COS strategy pros. I'd point them towards various communities I'd come across, but honestly, I didn't know much about them beyond their names at that point. Now, I’m very happy to say I've had the opportunity to get to know and interview many of the founders on my podcast and learn about the unique perspectives, valuable insights, and primary focus each group offers.

If you're a new or aspiring Chief of Staff looking to expand your knowledge and network, or an experienced Chief of Staff seeking ongoing leadership development, this article will introduce you to some of the top Chief of Staff resources available today. While not an exhaustive list, these platforms offer a wealth of knowledge, training, and access to trusted peer communities to help you excel in complex situations and become a strategic partner to your executive team.

 
 

Ask a Chief of Staff

Founded by Clara Ma, a former Chief of Staff in Silicon Valley, Ask a Chief of Staff is a community platform for current and aspiring Chiefs of Staff. Some key offerings include:

  • Networking and mentorship opportunities with senior Chiefs of Staff 

  • Webinars and workshops on relevant topics like effective communication, decision-making processes, and day-to-day operations

  • In-person events and meetups

  • Information about the latest job opportunities  through their network connections

In my interview with Clara, she emphasized their focus on helping members find the right cultural and skill fit across different companies. The platform caters to both those new to the role and experienced Chiefs of Staff looking to level up their best practices.

 
 

Clara shared insights on how Ask a Chief of Staff supports members throughout their career journey: 

"We have two tiers of membership - aspiring and current. For our aspiring members, we focus on understanding the Chief of Staff role and building necessary skills. For current Chiefs of Staff, it's about building community, sharing resources, and continuing professional development."

One unique aspect of Ask a Chief of Staff is their approach to community building. Clara explained:

"We believe in the power of shared experiences. Our events and workshops are designed to foster real connections and facilitate peer learning, helping members gain a unique perspective on the challenges faced by Chiefs of Staff."

 

Chief of Staff Association

The Chief of Staff Association is a high-caliber, premium option for Chiefs of Staff seeking intensive professional development. While it comes with a higher price tag, the association offers unparalleled opportunities for those who can take advantage of them. Key offerings include:

  • Annual membership with access to events and resources

  • Job board for Chief of Staff positions

  • Directory of COS professionals 

  • Blog with industry insights and best practices

  • Immersive programs, including sessions at Oxford University

I've spoken with Trent Smyth, the CEO of the Chief of Staff Association, and he's a great guy. As of the time of writing this, I'm working with him and his Chief of Staff to arrange an appearance on my podcast to share some of the very best Chief of Staff insights. I'm looking forward to diving deeper into their offerings and philosophy. Keep an eye out for that episode (you can subscribe to the podcast here)!

I've worked with many Chiefs of staff who have gone through the Association's immersive programs, and I've consistently heard very positive reviews. If you're able to attend their Oxford program, it seems to be a transformative experience for many participants, offering valuable insights into becoming a great Chief of Staff.

While the Chief of Staff Association is one of the more expensive options available, the investment can be well worth it for those who can manage it. The caliber of networking, education, and professional development opportunities seems to be top-tier, attracting senior executives and experienced Chiefs of Staff from around the world.

 
 

Chief of Staff Network

The Chief of Staff Network, led by Rahul Desai, is one of the longest-running COS communities. Key features include:

  • Active Slack community with 900+ members globally

  • Weekly virtual events on leadership topics

  • In-person meetups and conferences  

  • One-on-one member introductions and mentoring

  • Comprehensive salary data and reports

Rahul shared fascinating insights from their salary data on my podcast, highlighting factors that influence Chief of Staff compensation across company size, geography, and experience levels.

 
 

One of the standout features of the Chief of Staff Network is its global reach. Rahul note:

"We have members from every continent, which provides a rich diversity of perspectives and experiences. Our Slack community is active every business day, with members sharing challenges, solutions, and opportunities, creating a truly trusted peer community."

The Network's salary reports have become a valuable resource for the COS community. Rahul explained:

"We collect data from hundreds of Chiefs of Staff annually, giving us a comprehensive view of compensation trends. This information helps our members negotiate fair packages and understand their market value across different companies."

 

Chief of Staff Roundtable

Founded by Phil Burns, the Chief of Staff Roundtable focuses on peer learning and knowledge sharing. Offerings include:

  • Monthly roundtable discussions on key Chief of Staff topics

  • Peer learning cohorts for shared problem-solving in complex situations

  • Resource library with templates and guides, including sample job descriptions

  • On-demand coaching for professional development

  • Curated networking opportunities with senior executives

Phil's inspiration for starting the Roundtable came from his own experience of feeling isolated as a new COS and seeking a trusted peer community, as he shared in our podcast conversation.

 
 

The Roundtable's approach is rooted in collaborative learning. Phil emphasized:

"We believe every Chief of Staff has valuable insights to share. Our roundtable format ensures everyone contributes and learns from each other's experiences, helping members become better strategic partners to their executive teams."

A unique aspect of the Roundtable is its focus on real-time problem-solving. Phil explained:

"In our peer learning cohorts, members bring current challenges they're facing in their Chief of Staff role. The group works together to brainstorm solutions, drawing on collective experience and creativity."

 

Nova Chief of Staff

Nova Chief of Staff, founded by Maggie Olson, a former corporate Chief of Staff at T-Mobile (a large tech company), offers a certification program and resources for aspiring and current Chiefs of Staff. Key components:

  • 6-module self-paced certification course

  • Hands-on assignments and templates focused on best practices

  • Interviews with experienced Chiefs of Staff and senior executives

  • Industry-agnostic curriculum on core Chief of Staff functions

  • Ongoing course updates and new content on effective communication with team members and decision-making processes

Maggie emphasized Nova's focus on practical, tactical skills that translate directly to on-the-job success when we spoke on my podcast.

The Nova certification program includes a structured approach to COS education. Maggie shared:

"We cover everything from understanding the role of Chief of Staff to advanced skills like executive project management and strategic planning. Our goal is to give participants a solid foundation they can immediately apply in their work, helping them become great Chiefs of Staff."

Nova's course is designed to be accessible to a wide range of professionals. 

"We've priced the course to be attainable for students and early-career professionals," Maggie noted. "We also offer lifetime access, so participants can revisit the material as they progress in their careers and take on more complex situations."

 

Additional Resources

In addition to these dedicated Chief of Staff platforms, don't forget to check out:

It's worth noting that I have an upcoming podcast guest who will be sharing his experience going through the McChrystal Group's Chief of Staff program, which should be a lot of fun - I’m looking forward to learning more about that one!

I'll be updating this page as I discover more useful resources, so check back periodically. You can also join my newsletter for overall updates, including notifications when I add new resources to this guide.

If you know of any other great Chief of Staff resources I'm missing, please shoot me a message. Or if you have any questions about any of the resources mentioned here, please let me know as well - I'm happy to answer and provide any helpful information I can.

 
 

Choosing the Right Resources

With multiple great options available, how do you decide which resources are right for you? Consider factors like:

  • Your current career stage (aspiring, new, or experienced Chief of Staff)

  • Specific skills or knowledge areas you want to develop (strategic plans, data analysis, etc.)

  • Preferred learning formats (online courses, live events, peer discussion, etc.)

  • Budget and time commitment 

  • Geographic focus (some groups have stronger presence in certain regions)

  • Industry specificity (some resources cater to particular sectors or company types)

Conclusion

The Chief of Staff plays an evolving role across the business world. By tapping into these valuable communities and tactical resources, you'll be well-equipped to thrive in this dynamic and impactful position. Remember, the journey of a Chief of Staff is one of continuous learning and adaptation. Embrace the wealth of knowledge, years of experience, and connect with your peers available to you. Seek out professional growth systems and never stop seeking new ways to enhance your skills and expand your impact as a strategic advisor to your executive team.

Whether you're just starting out or are a seasoned COS looking to take your performance to the next level, there's a resource out there to support your growth. Invest in yourself, leverage these platforms, and watch as you transform into an even more effective and influential Chief of Staff, capable of navigating complex situations and driving decision-making processes in your organization.

 

About The Author

Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach and the author of two books, An Insider’s Perspective on the Chief of Staff and Hacking Executive Leadership.

Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach.

Follow Emily on LinkedIn | YouTube

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