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Maggie Olson: T-Mobile Chief of Staff to Founder of Nova Chief of Staff, Certification Courses

In this episode, Emily and Maggie, both Seattle natives and UW alumni, go into Maggie's role as a Chief of Staff at T-Mobile for Business. Maggie shares insights into her responsibilities, from filling gaps in back-office functions to building a Chief of Staff team. The conversation emphasizes the importance of asking for help and leveraging resources. Maggie discusses her transition from Chief of Staff to founding Nova Chief of Staff, offering a certification course for aspiring and current Chiefs of Staff.

Plus hear their sidebar tangent on Nordstrom personal shoppers!

Connect with Maggie on LinkedIn

Visit Nova Chief of Staff Website

Coaching

Certification Overview

Core Competencies for Employers

Syllabus

Guest Bio

Maggie Olson, a distinguished executive management leader, transformed organizational leadership during her tenure as T-Mobile's Chief of Staff. She leveraged this experience to found Nova Chief of Staff, offering a unique Chief of Staff Certification course to mentor future leaders. Besides being an entrepreneur, Maggie is also an educator, creating a course that demystifies the Chief of Staff role across industries. Her strategic wisdom and dedication to mentorship make her a leading authority in corporate leadership.

00:38 The Philosophy of Leadership

02:30 Maggie's Journey as Chief of Staff at T Mobile

06:39 The Structure of T Mobile and the Role of Chief of Staff

09:57 Transition from T Mobile to Nova Chief of Staff

13:24 Who is Nova Chief of Staff For?

14:50 Understanding the Role of Chief of Staff with Nova

26:59 Building Trust as a Chief of Staff

31:23 Conclusion and Contact Information

About The Author

Emily Sander is an ICF-certified leadership coach with more than 15 years of experience in the business world and the author of Hacking Executive Leadership. She’s been featured in several print publications, online articles, and podcasts, including CEO Today Magazine, Leading to Fulfillment, and Leadership Powered by Common Sense. 

Emily has a passion for helping business leaders reach their full potential. Go here to read her story from seasoned executive to knowledgeable coach. If you want to send Emily a quick message, then visit her contact page here.